Several years ago, I witnessed a Microsoft unified communications (UC) deployment at a large engineering firm in the Midwest. The plan was to rollout the new UC solution to the entire company headquarters consisting of several buildings and over 3,000 people and slowly phase out usage of the desk phones in the coming months. As … Continue reading The High Cost of a One Size Fits All Technology Approach
Recently I found myself needing to join an important teleconference just as I had to begin my commute into the office. No problem, right? That’s what mobile technology is for. Thinking ahead, I knew that if I started the conference at home, it would drop as soon as I left my Wi-Fi range. So I … Continue reading Are You Making These 5 Mobile Collaboration Mistakes?