I invite you to participate in a brief exercise. If nothing else, it will improve your mood. You are likely sitting indoors at a computer, but I want you to allow your imagination to transport you somewhere else, anywhere in the world. Imagine yourself in the place where you feel your optimal self. Envision a … Continue reading The Soundscaping Evolution
If your business is like most, your team includes people outside of your own company’s walls. And because of that, you can only achieve your corporate goals if your channel partner ecosystem meets theirs, too. The importance of your channel partners’ success shows up most clearly with resellers. As your revenue targets increase year over … Continue reading Make Your Customers Happy While Boosting the Bottom Line: Provide Your Channel Partners with Ongoing Education
This week it seems that the whole world is congregating in Las Vegas at Amazon Web Services re:Invent 2017. One area of special interest to Plantronics at re:Invent is Amazon Connect. Amazon Connect, which was released earlier this year, is a cloud-based contact center solution that is based on Amazons own internal contact center technology. Since the … Continue reading Plantronics releases sample code for headset integration with Amazon Connect
In my last blog post, I discussed the latest Plantronics research on personae, or personality type, and how these personae play a very important role when an enterprise looks to design and build a unified communications system or upgrade the one they have. One key point that came out in this research is that Millennials are … Continue reading Millennials are found in every Persona!
Introduction The range of new communications tools in today’s office environments is impressive. From the trendy world of persistent chat-based tools such as Slack, through traditional VOIP-based phone systems, to increasingly popular videoconferencing-based software, the solutions being deployed for communicating with both co-workers and outside partners are wide-ranging. Even considering these choices, however, it turns … Continue reading MARKET ANALYSIS: Analyzing Modern Communications
Is it possible to create a workplace environment that supports the two very different work modes of team collaboration and individual focus work? If you approach workplace design from an experiential standpoint—going beyond the constraints of the physical space—I would argue that it’s possible and that it’s essential to the wellness of your workforce. The latest trend … Continue reading Designing the Experiential Workplace