Look for video to move beyond conferencing in 2017. That forecast comes from West Unified Communications Services, a global provider of conferencing and collaboration solutions. In “5 predictions for unified communications and collaboration tools in 2017,” Rob Bellmar, EVP of Business Operations for the company, predicts that “video will be huge for UC next … Continue reading Use of video is growing in the workplace. What it means for small business communication.
Diversity in the workplace is a topic that gets a lot of attention, but just how well are small businesses doing when it comes to hiring a more diverse workforce? A scientific poll conducted last year by Small Business Majority found that small businesses are doing a good job at hiring a diverse set of … Continue reading How to manage a culturally diverse remote small business team
It is time to say goodbye to the written company memo at your small business? One CEO thinks so. When Julie Sweet became CEO of Accenture’s North American business last year, she banned corporate memos and replaced them with live-streamed conversations and even pre-taped video messages in order to be “more authentic and less scripted,” … Continue reading How video meeting tools can help small businesses improve communication with employees and customers
Employee reviews can be uncomfortable, especially when they involve pointing out areas where small business employees need to improve performance. To be meaningful, managers need to spend time evaluating team members, identifying strengths and weaknesses and also considering what the company can do to help if areas need improvement. For example, managers need to decide … Continue reading Tips for conducting performance reviews for remote small business employees
Are you procrastinating about crafting an auto-response “Out of Office” e-mail to let small business customers and associates know that you’re heading out for a summer holiday? As much as you need a vacation – and your family and close friends are strongly encouraging you to take one – it’s not easy to take a … Continue reading How to take a worry-free break from your small business
Considering the challenge many small businesses face in finding and retaining good employees (Plantronics survey found that 44 percent of small business owners say attracting and finding quality labor is the biggest HR pain point); you don’t want to lose team members because they feel their opportunities are limited and the company is not investing … Continue reading Cover all the bases when training remote small business workers