Tag Archives: Unified Communications

Behind the Scenes: Voyager 8200 UC Design

We’ve all been there, trying to take a call in a noisy airport lounge or busy coffee shop. Let’s face it, noise can be distracting. The Voyager 8200 UC, Plantronics’ newest offering in the cordless headset space, is more than just a headset, it’s a piece of design drawing inspiration from fast cars and Northern … Continue reading Behind the Scenes: Voyager 8200 UC Design »

Microsoft Inspire: Bright Future for UC in Era of Mobile Collaboration

This week the Plantronics team will be in D.C. to unveil some exciting new additions to our UC portfolio at Microsoft’s premier partner event. Recently rebranded as Microsoft Inspire, the show remains one of our most important events of the year, where partners, Microsoft employees and industry experts connect to accelerate the digital transformation of … Continue reading Microsoft Inspire: Bright Future for UC in Era of Mobile Collaboration »

Behind the Scenes: Voyager 3200 Series Design

Plantronics recently unveiled the new Voyager 3200 Series Bluetooth® headsets, an evolution of our Voyager Edge headsets. The Voyager 3200 Series features an ergonomic, in-ear design along with a host of features including three-mic noise-cancelling technology, dynamic mute alert, smart sensors, voice alert and nearly 100 feet of wireless range. Packing these advanced features into … Continue reading Behind the Scenes: Voyager 3200 Series Design »

Together, Plantronics and Unify Enrich Team Collaboration

Today’s workforce is increasingly dispersed, with 49% of the enterprise reporting mobility as part of their work style. So it’s more important than ever for team collaboration to be reliable and intuitive in any location and across devices. Back in December we talked about how together Plantronics Voyager Focus UC headset and Unify’s OpenScape CP600 … Continue reading Together, Plantronics and Unify Enrich Team Collaboration »

Flexible work is a priority for today’s small business employees, survey finds

Flexible hours and remote work options increasingly are priorities for today’s small business employees. These findings comes from a joint study of 314 U.S. small business employees and 47 small business owners conducted by Justworks, an all-in-one benefits, HR, and payments platform for small business, and SquareFoot, a marketplace for commercial real estate. Among the … Continue reading Flexible work is a priority for today’s small business employees, survey finds »

Customer Service, Evolved

Customer preferences have driven a significant change in the role of the contact centre.  A phone call is no longer the first choice to contact an organisation, it is now an escalation when other channels do not work.  So how does this affect a company’s approach to its contact centre?  Let’s split this into three … Continue reading Customer Service, Evolved »