Guest post for Plantronics Blog By Matt McGinnis Associate Vice President, Product Marketing, RingCentral As someone who has worked in the cloud communications and IP networking areas for the past twenty years, I’ve been fascinated watching the significant changes in the types of technologies that businesses use to communicate. Marc Andreessen famously asserted that software was “eating the world” in 2011, but it’s only … Continue reading Tomorrow’s Workspace: One Unified, Real-Time Collaboration Environment
In a 2012 survey conducted by InformationWeek, results showed that the buying community is confused about the real meaning of unified communications (UC). Since business communication is immensely evolving with the rise of new technology, it is essential for IT to learn what UC is and what it entails. This article describes the findings of the study and recommendations for IT. Check it out and let us … Continue reading What Does UC Mean to You?
On May 9th, 2012 Plantronics announced the Plantronics Developer Community. The PDC is a community for developers who want to build contextually aware applications by leveraging the intelligence made available through a headset. Developers can do this via the Plantronics SDK, taking advantage of headset attributes such as, presence, availability, proximity and caller information. For example, a contextually aware application could know if a user was … Continue reading PDC, What Does It Mean To IT?
This is a guest post written by Thomas V. Pind who is CEO of Futurecom Business Solutions, a Plantronics Strategic Consulting partner, specialized in helping customers improve communication and collaboration. Unified Communications tools can greatly improve your effectiveness and teamwork in projects in general, but especially in internal projects. This article gives you some simple tips and tricks for getting more effective using the Unified Communications … Continue reading 5 tips for using Unified Communications in Internal Projects
When meeting with companies embarking on a UC audio device deployment we often hear questions like, “How do we know what communication preferences each employee has?”, “How do we get employees involved?” and “How do we best manage this process?” Typically these questions are coming from the more savvy IT department who get it – they appreciate that to be successful they must consider the individual needs of … Continue reading Adoption 101, Get Your Employees Involved
We had a recent blog post from Thomas Pind, CEO of Futurecom Business Solutions, where he outlined 7 common reasons that UC adoption fails. I would like to add an 8th reason – relating only to the audio device: One type of audio device does not fit all! The majority of UC revolves around the PC, which has serious audio limitations; using the in-built speaker … Continue reading How to Select the Right Audio Device for a Unified Communication Deployment