Today, I’m happy to let you know that Plantronics and Nectar are introducing the industry’s first ear-to-ear (e2e) unified communications (UC) diagnostics solution, extending call visibility past the desktop. Nectar UC Diagnostics troubleshoots network issues contributing to poor UC experiences and along with the actionable insights from Plantronics Manager Pro software-as-a-service (SaaS), can be used to improve your customers’ UC experience. Nectar and Plantronics are … Continue reading Nectar UC Diagnostics Works with Plantronics Manager Pro SaaS Offering to Improve UC Experience
A football coach wouldn’t allow a hole in his lineup on game day. To do so would be to risk the other team having the advantage and likely winning the game. In the same vein, if your company is a communications channel partner or value-added reseller, why would you want to risk not selling a key part of an ecosystem and take the chance that … Continue reading Don’t Allow Any Holes in Your Communications Lineup on Game Day!
As a veteran of the Microsoft Voice Team responsible for launching the company’s journey into becoming a leader in UC, and in recent years working with ecosystem partners, it’s always been so exciting to participate in Microsoft Ignite. As Microsoft’s biggest customer-facing event, it always feels like the “real deal” hearing directly from customers what they are looking for to enhance their IT environments. It’s … Continue reading Microsoft looks to Plantronics for Guidance on Cloud Voice Adoption