If your business is like most, your team includes people outside of your own company’s walls. And because of that, you can only achieve your corporate goals if your channel partner ecosystem meets theirs, too. The importance of your channel partners’ success shows up most clearly with resellers. As your revenue targets increase year over year, your company counts on its existing channel partners to … Continue reading Make Your Customers Happy While Boosting the Bottom Line: Provide Your Channel Partners with Ongoing Education
In my last blog post, I discussed the latest Plantronics research on personae, or personality type, and how these personae play a very important role when an enterprise looks to design and build a unified communications system or upgrade the one they have. One key point that came out in this research is that Millennials are found in every single one of the eight personae discovered. The … Continue reading Millennials are found in every Persona!
A football coach wouldn’t allow a hole in his lineup on game day. To do so would be to risk the other team having the advantage and likely winning the game. In the same vein, if your company is a communications channel partner or value-added reseller, why would you want to risk not selling a key part of an ecosystem and take the chance that … Continue reading Don’t Allow Any Holes in Your Communications Lineup on Game Day!
persona per·so·na (pər-sō’nə) n. pl. per·so·nae (-nē) The role that one assumes or displays; one’s public image or personality. When you’re looking into the future of your company’s product roadmap, you’ll want to take note of our recently refreshed personae research. In 2013, we here at Plantronics conducted a study of 2000 knowledge workers in the U.S. France and Germany. The purpose of this was to stay ahead of trends … Continue reading Your Company’s Product Roadmap: Here’s Your Secret Weapon
This week the Plantronics team will be in D.C. to unveil some exciting new additions to our UC portfolio at Microsoft’s premier partner event. Recently rebranded as Microsoft Inspire, the show remains one of our most important events of the year, where partners, Microsoft employees and industry experts connect to accelerate the digital transformation of our shared customers. This year, Plantronics’ participation is particularly exciting … Continue reading Microsoft Inspire: Bright Future for UC in Era of Mobile Collaboration
Plantronics recently unveiled the new Voyager 3200 Series Bluetooth® headsets, an evolution of our Voyager Edge headsets. The Voyager 3200 Series features an ergonomic, in-ear design along with a host of features including three-mic noise-cancelling technology, dynamic mute alert, smart sensors, voice alert and nearly 100 feet of wireless range. Packing these advanced features into a small, stylish form factor is no easy task. We … Continue reading Behind the Scenes: Voyager 3200 Series Design