Several years ago, I witnessed a Microsoft unified communications (UC) deployment at a large engineering firm in the Midwest. The plan was to rollout the new UC solution to the entire company headquarters consisting of several buildings and over 3,000 people and slowly phase out usage of the desk phones in the coming months. As … Continue reading The High Cost of a One Size Fits All Technology Approach
In a 2012 survey conducted by InformationWeek, results showed that the buying community is confused about the real meaning of unified communications (UC). Since business communication is immensely evolving with the rise of new technology, it is essential for IT to learn what UC is and what it entails. This article describes the findings of the study … Continue reading What Does UC Mean to You?
Over 280 products and services were submitted, only 46 made it to the finals, and the Plantronics UC Toolkit was one of the top three in the Messaging & UC category. What an honor to be a finalist in the prestigious ‘Best of Microsoft TechEd’ 2012 awards. The UC Toolkit, created specifically for IT, offers … Continue reading Top 3 in Microsoft’s TechEd UC & Messaging Category
On May 9th, 2012 Plantronics announced the Plantronics Developer Community. The PDC is a community for developers who want to build contextually aware applications by leveraging the intelligence made available through a headset. Developers can do this via the Plantronics SDK, taking advantage of headset attributes such as, presence, availability, proximity and caller information. For example, … Continue reading PDC, What Does It Mean To IT?
When meeting with companies embarking on a UC audio device deployment we often hear questions like, “How do we know what communication preferences each employee has?”, “How do we get employees involved?” and “How do we best manage this process?” Typically these questions are coming from the more savvy IT department who get it – they appreciate that … Continue reading Adoption 101, Get Your Employees Involved
Interview with Philip Vanhoutte, SVP and Managing Director EMEA It was an exciting CeBIT 2012 for Plantronics, as we shared three major news announcements with the world: New ground-breaking contextual intelligence collaborations with three leading software vendors, Sococo, PGi and Five9; Enhanced voice recognition partnership with Nuance and Expressware; and that we are the first … Continue reading Three Ground Breaking Plantronics Announcements from Cebit