It’s early Monday morning and you get a call from your small business customer that they would like to meet that afternoon to review the plans you sent over. You suggest a video conference since their office is well over an hour away by car. With today’s video conferencing apps for desktop and even mobile devices – standalone or part of a Unified Communications … Continue reading Time for a small business virtual meeting? Don’t let technology hang you up.
Fed up with all the noise surrounding you these days? Here’s something that may brighten your day. A new article just out in the April edition of The Atlantic entitled “The Future Will Be Quiet” looks at new technologies that will help make our noisy cities and suburbs quieter, such as quiet pavement and self-driving cars that could eliminate the need for sirens and horns. … Continue reading Don’t let noise drive your small business customers away
Q&A with Plantronics designers Lead designers Soohyun Ham and Karim Damji answer key questions on how Plantronics created the all-new EncorePro Family. From putting themselves in the customer’s shoes to future gazing, they explain what inspired one of the most advanced contact center headsets available. Where do you find inspiration for your designs? Soohyun: Every process is different but I like to go and interview people. … Continue reading Technology Innovation for the Contact Center Headset
Remember the day when you and your entire small business team sat around the table in your office for a meeting. Times have changed. While that scenario still plays out in many companies, thanks to mobile devices and cloud-based services your team can be anywhere and at any time dial into an audio or video conference, even an impromptu one. While some of your team … Continue reading Make sure co-working spaces are a ‘sound’ fit for your small business team
If you are looking for ways to save your small business money (who isn’t?) switching your phone system is one way. Small business owners who have made the transition from traditional analog plain old telephone service (POTS) to VoIP, which stands for voice over Internet protocol, are enjoying cost savings. That’s because by employing VoIP, you not only send data and video over the Internet; … Continue reading Switching your small business to VoIP? How to get it right
Airport lounge, local coffee shop, on the beach or right in your own backyard are just some of the places you can conduct a small business meeting with one or many today using mobile devices and apps and cloud-based collaboration services. But the ease with which you can hold a virtual meeting doesn’t necessarily insure it will be successful. As Plantronics points out in The … Continue reading Better Meetings: Make sure technology is fail safe for your virtual small business meetings