Tag Archives: headsets

Behind the Scenes: Voyager 3200 Series Design

Plantronics recently unveiled the new Voyager 3200 Series Bluetooth® headsets, an evolution of our Voyager Edge headsets. The Voyager 3200 Series features an ergonomic, in-ear design along with a host of features including three-mic noise-cancelling technology, dynamic mute alert, smart sensors, voice alert and nearly 100 feet of wireless range. Packing these advanced features into … Continue reading Behind the Scenes: Voyager 3200 Series Design »

IT challenged to support growing number of small business remote workers

No longer are employees tied to their desks nine to five (or longer). Today eight out of 10 workers say that their companies allow for flexible and mobile work, Plantronics recent “Mobile Collaboration Survey” finds.  But while the ability to work anywhere/anytime can boost employee productivity and efficiency – not to mention satisfaction – it … Continue reading IT challenged to support growing number of small business remote workers »

Small business adoption of mobile apps increases to aid customer engagement

What a difference a year makes, especially when it involves small businesses and mobile apps. In its “Small Business Mobile Apps: 2017 Survey,” Clutch, a business-to-business ratings and reviews firm, indicates that 42% of small businesses currently have built their own mobile app and that the number is expected to increase to 67% by the … Continue reading Small business adoption of mobile apps increases to aid customer engagement »

Chat apps are sending small business employees and customers the right message

Don’t delete small business email accounts just yet, but it seems that a new generation of business chat software increasingly is finding its way into the workplace to aid communication.  With the trend toward more flexible and remote work options to attract and retain employees; the adoption of chat apps boosts collaboration among small business … Continue reading Chat apps are sending small business employees and customers the right message »

Flexible work is a priority for today’s small business employees, survey finds

Flexible hours and remote work options increasingly are priorities for today’s small business employees. These findings comes from a joint study of 314 U.S. small business employees and 47 small business owners conducted by Justworks, an all-in-one benefits, HR, and payments platform for small business, and SquareFoot, a marketplace for commercial real estate. Among the … Continue reading Flexible work is a priority for today’s small business employees, survey finds »

Chatbots offer small businesses a new way to connect with customers

Customer service has evolved over the years, and as a result today’s consumers have multiple channels, including phone, text, email and even social media, to ask questions and resolve problems. So it’s no surprise that many are asking if this is the year for chatbots to take off, as famously predicted last year by Jeff … Continue reading Chatbots offer small businesses a new way to connect with customers »