PDC, What Does It Mean To IT?

On May 9th, 2012 Plantronics announced the Plantronics Developer Community. The PDC is a community for developers who want to build contextually aware applications by leveraging the intelligence made available through a headset. Developers can do this via the Plantronics SDK, taking advantage of headset attributes such as, presence, availability, proximity and caller information.

For example, a contextually aware application could know if a user was wearing their Plantronics Voyager PRO UC wireless headset – using the embedded sensors in the device – and automatically adjust application context, or even take certain actions. Just by taking the headset off, the business application could route calls to an alternative user, or visa-verse when the user puts the headset back on their head.

The opportunity for a contextually intelligent, wearable platform, like a Plantronics headset, connected to business applications is immense and the ideas are many and plentiful.

However, what does this mean to you as an IT professional?

Well, first you need to get your employees to fully adopt UC audio devices, and although that sounds simple, it’s not always the case. A UC audio device, like a headset, is foreign to some people and it raises emotions around how it impacts their job, their daily comfort and even their appearance.

Therefore, before your company can truly be ready to take advantage of contextual intelligent wearable devices integrated into your business applications, you have to make sure the foundation step of adoption has been successful, or at least begun.

To prepare your company for this sea-change, checkout the Smarter Working UC Toolkit to learn lessons from your IT peers on how they achieved high adoption rates for their company’s UC audio device deployments.