Several years ago, I witnessed a Microsoft unified communications (UC) deployment at a large engineering firm in the Midwest. The plan was to rollout the new UC solution to the entire company headquarters consisting of several buildings and over 3,000 people and slowly phase out usage of the desk phones in the coming months. As … Continue reading The High Cost of a One Size Fits All Technology Approach
Recently I found myself needing to join an important teleconference just as I had to begin my commute into the office. No problem, right? That’s what mobile technology is for. Thinking ahead, I knew that if I started the conference at home, it would drop as soon as I left my Wi-Fi range. So I … Continue reading Are You Making These 5 Mobile Collaboration Mistakes?
Guest post for Plantronics Blog By Matt McGinnis Associate Vice President, Product Marketing, RingCentral As someone who has worked in the cloud communications and IP networking areas for the past twenty years, I’ve been fascinated watching the significant changes in the types of technologies that businesses use to communicate. Marc Andreessen famously asserted that … Continue reading Tomorrow’s Workspace: One Unified, Real-Time Collaboration Environment
Heading out on a recent business trip, I arrived late to the airport after hitting unusually bad traffic. While anxiously scanning the departure board, I got an urgent text about a time sensitive project I was working on. I had to respond to a flurry of emails, review a document, and jump on a call … Continue reading Meet Today’s Mobile Collaborators
It’s no secret to anyone in business today that we’re all faced with communications challenges on a daily basis. The bigger challenge is how does a business remain productive while dealing with these issues. To really identify some of the issues employees and business leads face, Plantronics partnered with Oxford Economics, to do a global … Continue reading The Manager – Employee Perception Gap – Examining the Importance of office environment, technology tools and work/life balance
As I’ve pointed out before, people are joining more meetings virtually now than ever before. It’s probably no surprise that our research found that more than 60 percent of meetings today include at least one remote user. At Plantronics, our goal is to help make any virtual meeting feel natural, as if everyone is sitting around … Continue reading Plantronics and Cisco Jabber: Building Better Meetings