Category Archives: Smarter Working

People, Places, & Technology: Developing a Humanized Customer Experience Around the World

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Customer service has seen more change in the last five years than it has in the last 35 years combined. Given higher customer expectations, multiple points of engagement, and the growth of social media, your company’s brand reputation is now under more public scrutiny than ever. People Because of the points mentioned above, it’s your … Continue reading People, Places, & Technology: Developing a Humanized Customer Experience Around the World »

Behind the Scenes: Voyager 8200 UC Design

We’ve all been there, trying to take a call in a noisy airport lounge or busy coffee shop. Let’s face it, noise can be distracting. The Voyager 8200 UC, Plantronics’ newest offering in the cordless headset space, is more than just a headset, it’s a piece of design drawing inspiration from fast cars and Northern … Continue reading Behind the Scenes: Voyager 8200 UC Design »

Overcoming Modern Office Distractions

Introduction It’s not just you. Working in the office is getting harder today. Not only are demands on productivity increasing, so are the distractions that keep people from functioning at their best. Whether that be the online temptations of social media, the cacophony of people talking all around you, the quantity and variety of different … Continue reading Overcoming Modern Office Distractions »

Microsoft Inspire: Bright Future for UC in Era of Mobile Collaboration

This week the Plantronics team will be in D.C. to unveil some exciting new additions to our UC portfolio at Microsoft’s premier partner event. Recently rebranded as Microsoft Inspire, the show remains one of our most important events of the year, where partners, Microsoft employees and industry experts connect to accelerate the digital transformation of … Continue reading Microsoft Inspire: Bright Future for UC in Era of Mobile Collaboration »

Millennials: The Mobile Collaboration Generation

Within the next decade, millennials will make up as much as 75 percent of the workforce, according to the Brookings Institution. Roughly defined as the generation of adults now ages 18 to 34, these early-career professionals are known for being ambitious and idealistic, with a global outlook on life. As the first generation of “digital … Continue reading Millennials: The Mobile Collaboration Generation »

Together, Plantronics and Unify Enrich Team Collaboration

Today’s workforce is increasingly dispersed, with 49% of the enterprise reporting mobility as part of their work style. So it’s more important than ever for team collaboration to be reliable and intuitive in any location and across devices. Back in December we talked about how together Plantronics Voyager Focus UC headset and Unify’s OpenScape CP600 … Continue reading Together, Plantronics and Unify Enrich Team Collaboration »