Category Archives: Small & Medium Business

Put your focus on strategic thinking, not strategic planning

The problem with strategic planning meetings is that often the best ideas happen AFTER the meeting. Kaihan Krippendorff gets that. In his recent post on the Fast Company site, “Why Small Businesses Should Scrap Strategic Planning,” he says small businesses need to focus on strategic thinking not strategic planning. The kind of planning you learn in B-schools and text books takes time and resources and … Continue reading Put your focus on strategic thinking, not strategic planning »

The survey says . . . “You’re already doing it!” – Part 1

Do you use tablets, smartphones, audio or video conferencing, instant-messaging, or click-to-call? Chances are that you answered “yes” to at least one of the above-mentioned items. Welcome to the exciting world of Unified Communications (UC), where workers in small and medium businesses can be more effective both outside and inside the office. UC enables workers to connect on different devices, apps and communication systems while … Continue reading The survey says . . . “You’re already doing it!” – Part 1 »

Three cheers for Small Business Saturday® and shopping small

We have Black Friday, Cyber Monday and now, Small Business Saturday, thanks to a brilliant idea that American Express had last year.  The 2nd annual Small Business Saturday was a day dedicated to supporting small businesses on one of the busiest shopping weekends of the year and promoted through social media and TV ads. Did you know that small businesses generated 64% of new jobs … Continue reading Three cheers for Small Business Saturday® and shopping small »

Are you a Serrano or a Jalapeno?

I recently attended the annual SpiceWorld conference in Austin, Texas, hosted by Spiceworks, where Plantronics was a Silver sponsor. For those of you who are not familiar with Spiceworks, they are known as the “Facebook of IT” among SMB organizations and have 1.7M members worldwide, known as “Spiceheads”. Spiceworks was founded on a software application that providesfree  network administration, help desk assistance and IT asset … Continue reading Are you a Serrano or a Jalapeno? »

Heads, hats and heart

Welcome to SMB Soundbites!   I hope that you will visit often to hear more about trends, tips about making the most out of new tools and technology, and stories from SMB customers about their business challenges and triumphs. I love my job!  I’ve always had a passion for small and medium businesses, often referred to as SMBs, meaning those companies with less than 1000 employees. … Continue reading Heads, hats and heart »