Today’s workforce is increasingly dispersed, with 49% of the enterprise reporting mobility as part of their work style. So it’s more important than ever for team collaboration to be reliable and intuitive in any location and across devices. Back in December we talked about how together Plantronics Voyager Focus UC headset and Unify’s OpenScape CP600 … Continue reading Together, Plantronics and Unify Enrich Team Collaboration
Where it was once a costly and time-consuming proposition for small businesses to customize their IT infrastructure; the movement of IT services to the cloud has changed that. Today, a host of software and computing infrastructure now is available on demand through subscription-based public and private cloud services. In this new world of “Everything as … Continue reading The benefits of Everything as a Service (XaaS) for small business
Don’t delete small business email accounts just yet, but it seems that a new generation of business chat software increasingly is finding its way into the workplace to aid communication. With the trend toward more flexible and remote work options to attract and retain employees; the adoption of chat apps boosts collaboration among small business … Continue reading Chat apps are sending small business employees and customers the right message
Flexible hours and remote work options increasingly are priorities for today’s small business employees. These findings comes from a joint study of 314 U.S. small business employees and 47 small business owners conducted by Justworks, an all-in-one benefits, HR, and payments platform for small business, and SquareFoot, a marketplace for commercial real estate. Among the … Continue reading Flexible work is a priority for today’s small business employees, survey finds
Customer service has evolved over the years, and as a result today’s consumers have multiple channels, including phone, text, email and even social media, to ask questions and resolve problems. So it’s no surprise that many are asking if this is the year for chatbots to take off, as famously predicted last year by Jeff … Continue reading Chatbots offer small businesses a new way to connect with customers
“This next decade will be the decade of the small business.” That assertion comes from Intuit in its “QuickBooks Future of Small Business Report,” which estimates that over the next decade the growth of small and micro businesses will accelerate from 30 million in 2016 to over 42 million in 2026. According to Intuit, there … Continue reading Small business growth is accelerating and cloud computing is a key enabler