Small & Medium Business

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People, Places, & Technology: Developing a Humanized Customer Experience Around the World

By Jim Foster|2018-11-27T15:16:44-08:00November 22nd, 2017|Contact Center, Small & Medium Business, Smarter Working|

Customer service has seen more change in the last five [...]

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Millennials are found in every Persona!

By Mathew Miller|2018-11-27T15:16:52-08:00November 15th, 2017|Open Workplace, Small & Medium Business, Smarter Working|

In my last blog post, I discussed the latest Plantronics research [...]

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MARKET ANALYSIS: Analyzing Modern Communications

By Bob O'Donnell (Guest Contributor)|2018-11-27T15:22:15-08:00October 26th, 2017|Small & Medium Business, Unified Communications|

Introduction The range of new communications tools in today’s office [...]

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Behind the Scenes: Voyager 8200 UC Design

By Plantronics|2018-11-27T15:12:57-08:00September 13th, 2017|Small & Medium Business, Smarter Working, Unified Communications|

We’ve all been there, trying to take a call in [...]

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IT challenged to support growing number of small business remote workers

By Judi Hembrough|2017-03-31T13:57:17-08:00March 31st, 2017|Small & Medium Business|

No longer are employees tied to their desks nine to [...]

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What small businesses can do to get job candidates to say “yes” in today’s tight talent market

By Judi Hembrough|2017-03-24T12:21:01-08:00March 24th, 2017|Small & Medium Business|

Small business owners continue to find it difficult to fill [...]

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