Author: Peter Jakobsen

Plantronics releases sample code for headset integration with Amazon Connect

This week it seems that the whole world is congregating in Las Vegas at Amazon Web Services re:Invent 2017. One area of special interest to Plantronics at re:Invent is Amazon Connect. Amazon Connect, which was released earlier this year, is a cloud-based contact center solution that is based on Amazons own internal contact center technology. Since the launch, Plantronics have been actively listening to and garnering feedback … Continue reading Plantronics releases sample code for headset integration with Amazon Connect »