Monthly Archives: March 2016

Are your small business meetings missing the mark? Learn how to make them matter

“That meeting could have been shorter.” Sound familiar? Quite possibly you’ve heard that comment from one of your team members (or overheard them complaining to someone else) at the end of a meeting that went on too long. You may not have planned to go into overtime; however many meetings that start out with the … Continue reading Are your small business meetings missing the mark? Learn how to make them matter »

Don’t let noise drive your small business customers away

Fed up with all the noise surrounding you these days? Here’s something that may brighten your day.  A new article just out in the April edition of The Atlantic entitled “The Future Will Be Quiet” looks at new technologies that will help make our noisy cities and suburbs quieter, such as quiet pavement and self-driving … Continue reading Don’t let noise drive your small business customers away »

Want more flexibility in your small business? Look to the ‘cloud’

One thing you’ve probably learned about running a small business is that you need to quickly adapt to change. That’s why having flexibility to respond to emerging trends, new competitors and evolving customer needs is so important. The need for flexibility is one of the driving forces behind the growing adoption of cloud computing by … Continue reading Want more flexibility in your small business? Look to the ‘cloud’ »

Why small businesses should be thinking about mobile device management

The debate that has emerged over the Government’s request for Apple to create a one-time backdoor to access encrypted data on a locked iPhone 5C has brought attention to Mobile Device Management (MDM). While MDM is not new, it has yet to catch on with many small businesses. Understanding how MDM could have resolved the … Continue reading Why small businesses should be thinking about mobile device management »

Technology Innovation for the Contact Center Headset

Q&A with Plantronics designers Lead designers Soohyun Ham and Karim Damji answer key questions on how Plantronics created the all-new EncorePro Family. From putting themselves in the customer’s shoes to future gazing, they explain what inspired one of the most advanced contact center headsets available. Where do you find inspiration for your designs? Soohyun: Every process … Continue reading Technology Innovation for the Contact Center Headset »