Monthly Archives: December 2015

How mobility helps your small business grow Part 1: Mobile marketing

Small business owners are feeling bullish about the New Year finds Yelp in its first annual Small Business Pulse Survey. Among the small businesses active on the crowd-sourced review site, 85%  across a variety of industries – from food service, health and medicine to retail and home services – indicated that they expect their revenues … Continue reading How mobility helps your small business grow Part 1: Mobile marketing »

Will your small business be making the call to VoIP in 2016?

Is 2016 the year your small business will be making the switch to VoIP for your phone system? VoIP, which stands for Voice over Internet Protocol, converts voice signals into digital packets and sends them over an IP network. Many small businesses have already made the transition from traditional analog plain old telephone service (POTS) … Continue reading Will your small business be making the call to VoIP in 2016? »

Sound tips for effective small business phone calls

Do you wonder how you come across on the phone to small business customers and prospects? I’m not talking about phone etiquette, although that’s certainly part of the equation in making a good impression. I’m referring to how your voice sounds to the other party. While video calling is growing (A June 2014 survey by … Continue reading Sound tips for effective small business phone calls »

Small business productivity goes up when employees can tune out noise

You won’t always get consensus among your small business employees, but one thing most will agree on — noisy colleagues are the number one productivity killer. When Ask.com polled over 2,000 office workers a few years ago, 61 percent cited loud office workers as the number one distraction. The growing popularity of open-space office environments, … Continue reading Small business productivity goes up when employees can tune out noise »