Monthly Archives: May 2015

Navigate the future of customer service

In The Age of The Customer, Delivering Good Customer Experiences Is The Key To Success There is an increasing amount of information about the importance of customer service. But what are the points to focus on to deliver an enhanced customer experience Forrester Research looked at the top customer service for 2015, we’ve highlighted some … Continue reading Navigate the future of customer service »

Excuse me Plantronics, may we borrow a cup of sugar?

Second Harvest Food Bank

No matter where you live, it’s always nice to get to know your neighbors.  Communities are built by the people who live there, and become unique in the way people care for each other.   Sometimes, you run out of something, need a helping hand, or hope for an answer to a difficult question.  This is … Continue reading Excuse me Plantronics, may we borrow a cup of sugar? »

My Top 10 Skype for Business Likes from Microsoft Ignite

MSIgnite 2015

Microsoft Ignite sparked 23,000 attendees with new ideas about innovation and transformation for the future.  The keynotes highlighted how Microsoft will continue its cloud first, mobile first mission with three interlocking ambitions: Making personal computing more personal Reinventing the nature of work with improved productivity and processes Building the intelligent cloud back-end Skype for Business … Continue reading My Top 10 Skype for Business Likes from Microsoft Ignite »