Monthly Archives: June 2012

Small businesses are prime targets for data breaches

How seriously are you taking the risk of a data breach? If you think it can’t happen to your company, consider the following. According to Verizon’s 2011 annual Data Breach Investigations Report, organizations with between 11 and 100 employees reported 436 data breaches last year  –  almost six times as many as organizations with between 101 and 1,000 employees Making the situation even more serious … Continue reading Small businesses are prime targets for data breaches »

What Does UC Mean to You?

In a 2012 survey conducted by InformationWeek, results showed that the buying community is confused about the real meaning of unified communications (UC). Since business communication is immensely evolving with the rise of new technology, it is essential for IT to learn what UC is and what it entails. This article describes the findings of the study and recommendations for IT. Check it out and let us … Continue reading What Does UC Mean to You? »

Mid-year polls indicate small business optimism about growth

The numbers vary but two polls issued today are consistent about one thing – you’re generally optimistic about the economy and your own business outlook in particular. According to a Small Business Opinion Poll commissioned by EMPLOYERS, small business insurance specialist, 45 percent of those surveyed are expecting revenue growth this year versus 17 percent who are expecting declines. Furthermore, 44 percent believe the U.S. … Continue reading Mid-year polls indicate small business optimism about growth »

Make customer service your best marketing tool

How does your company rate on customer service? Start by considering what happens when someone calls.  Are customers on hold a long time? Is the person on the other end of the line, the best qualified to take the call? Do customers have to wait a long time before someone returns a call? A call into your company could be the start of a ‘beautiful … Continue reading Make customer service your best marketing tool »