Sense and nonsense of paying and free telephone numbers in a customer care environment
Sense and nonsense of paying and free telephone numbers in a customer care environment.
By Poly|2010-11-11T09:00:58-08:00November 11th, 2010|Smarter Working|
Sense and nonsense of paying and free telephone numbers in a customer care environment.
By Poly|2010-11-09T09:00:51-08:00November 9th, 2010|Smarter Working|
More and more organizations give social media a prominent place in their communication and marketing strategies. Ignoring Facebook and Twitter is not an option anymore.
By Poly|2010-11-03T09:00:59-07:00November 3rd, 2010|Smarter Working|
The evolution of the contact center industry has resulted in a wide range of training courses and educational tracks for contact center professionals.