New customer contact concepts, terms and topics
Of course all contact center professionals know the Call Center [...]
By Poly|2009-02-23T12:45:08-08:00February 23rd, 2009|Contact Center|
Of course all contact center professionals know the Call Center [...]
By Poly|2009-02-16T12:47:07-08:00February 16th, 2009|Contact Center|
Although a delicate matter, opportunities to offshore or outsource customer [...]