Open source software: what is it?
Ruben van Wendel de Joode Open source is gaining popularity. [...]
By Poly|2009-08-10T18:12:12-07:00August 10th, 2009|Smarter Working|
Ruben van Wendel de Joode Open source is gaining popularity. [...]
By Poly|2009-08-03T18:14:34-07:00August 3rd, 2009|Contact Center|
Monique Bulthuis and Stefan Schaap What are the most important [...]
By Poly|2009-07-27T18:16:29-07:00July 27th, 2009|Smarter Working|
Working at a contact centre requires specific competences and skills, [...]
By Poly|2009-07-13T12:20:43-07:00July 13th, 2009|Contact Center|
Text: Alfons Daanje Working at a contact centre: the past [...]
By Poly|2009-07-06T12:22:14-07:00July 6th, 2009|Contact Center|
Text: Christian Pijnenborgh The question which many contact centre managers [...]
By Poly|2009-06-29T12:23:53-07:00June 29th, 2009|Contact Center|
Text: Wim van der Ven From a marketing perspective multiculturalism [...]
By Poly|2009-06-24T12:25:27-07:00June 24th, 2009|Contact Center|
Text: Aruna Carver Every contact centre faces the same challenge: [...]
By Poly|2009-04-27T12:26:55-07:00April 27th, 2009|Smarter Working|
Text: Floris van der Veen, ceo LiveCom, www.livecom.net “When I’m surfing [...]
By Poly|2009-04-20T12:38:26-07:00April 20th, 2009|Smarter Working|
Success Unified Communications is highly dependent on process and knowledge [...]
By Poly|2009-04-09T12:40:00-07:00April 9th, 2009|Smarter Working|
The value of Knowledge and Information management in the Contact [...]