Hear What Matters

Backstage pass with Polycom Studio: Behind the design of our first video bar for the conference room

Polycom Studio is the all-in-one video bar that connects to your laptop or room PC. Polycom Studio takes the frustration out of the meeting experience and replaces it with simple plug-and-play connectivity to virtually any ecosystem, including Microsoft Teams, Skype, Cisco WebEx, and Zoom. Designed for huddle rooms and other smaller meeting spaces, this product is the first of its kind for Polycom and Plantronics. … Continue reading Backstage pass with Polycom Studio: Behind the design of our first video bar for the conference room »

Don’t Box Yourself Into the Huddle Room

Huddle rooms are exploding in popularity, and for good reason. Workers everywhere have cried foul over the horrors of the open office. Now, studies have backed up the desperate cries of open-office workers forced to listen to their neighbor’s most recent Game of Thrones theories while smelling their Pad Thai leftovers. Better collaboration and productivity aren’t exactly happening as expected. Enter huddle rooms—the inexpensive, cost-effective … Continue reading Don’t Box Yourself Into the Huddle Room »

2019 Prediction – The New Focus on Human Experience

In 2019, I predict the UC industry will shift its focus away from innovation targeting “the workplace of the future” and move toward creating solutions for the “next generation human experience.” What do I mean by that? As millennials and GenY workers increasingly become senior leaders in business, they will bring their flexible approach to working to bear in creating companies that embrace a smarter … Continue reading 2019 Prediction – The New Focus on Human Experience »

Redefining Customer Experience in the Digital Age

I hear it all the time when talking to partners, colleagues, and customers. In our always-on connected world, the marketplace for retaining and attracting consumers is fiercely competitive. Competitive prices and premium products are no longer sufficient enough to maintain customers. According to a recent in-depth Frost & Sullivan survey, 80% of customers base their choice of provider on Customer Experience (CX). It has become … Continue reading Redefining Customer Experience in the Digital Age »

It’s Your Call: Leave the Complexity Behind

I have been evangelizing the benefits of audio and videoconferencing for over 20 years. If you know me, you know it’s a passion of mine. For a long time, I have spent my days sharing how the benefits of quality audio and video give companies a competitive edge. It’s thrilling to see not only the vast adoption of video conferencing but the explosion of solutions … Continue reading It’s Your Call: Leave the Complexity Behind »

Backstage pass with Voyager 6200 UC: Behind the design of the most versatile enterprise headset

Have you ever wondered how the industrial design team at Plantronics goes from concept to creation? Jennifer Kehoe, Plantronics’ global product marketing manager sat down with John Kelley, Plantronics’ principal industrial designer, for a behind the scenes, first-look, at the creation of the Voyager 6200 UC headset. The innovative neckband headset, designed with the enterprise in mind, provides the versatility needed in today’s workforce while … Continue reading Backstage pass with Voyager 6200 UC: Behind the design of the most versatile enterprise headset »